Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, make a purchase, contact us, or interact with our services:

• Account Information: Name, email address, phone number, shipping address
• Payment Information: Processed securely through Stripe (we do not store credit card numbers)
• Transaction Data: Purchase history, items sold, authentication records
• Communications: Your messages to our support team, feedback, and inquiries
• Device Information: IP address, browser type, device identifiers, cookies

2. How We Use Your Information

We use collected information for the following purposes:

• Process and fulfill your orders and transactions
• Authenticate luxury items and maintain quality standards
• Communicate about orders, account updates, and customer service
• Detect and prevent fraud, abuse, or security incidents
• Improve our services, website functionality, and user experience
• Send marketing communications (with your consent, opt-out available)
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Stripe (payments), shipping carriers, authentication partners
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, sale, or acquisition
• Protection: To protect our rights, property, safety, or that of our users
• With Consent: When you've given explicit permission

4. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Authentication records and transaction histories are retained for a minimum of 7 years for fraud prevention and legal compliance.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Receive your data in a portable format

To exercise these rights, contact us at privacy@lussorinnato.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, though some features may not function properly if disabled.

7. Security

We implement appropriate technical and organizational measures to protect your information. All payment processing is handled by Stripe with industry-standard encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our website. Your continued use of our services after such notice constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@lussorinnato.com
Subject: Privacy Inquiry